Exemplar Logistics Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
1.1 Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site, such as online chat and message boards.
1.2 Derivative Data
Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
1.3 Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
1.4 Data from Social Networks
User information from social networking sites, such as Facebook, Google+, Instagram, Pinterest, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
1.5 Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.
2. Use of Your Information
We use the information we collect or receive to:
- Create and manage your account.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Communicate with you about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
- Improve the functionality of our services and website.
- Monitor and analyze usage and trends to improve your experience with the site.
- Respond to your comments, questions, and provide customer service.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Enforce our terms and conditions.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
3.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
3.2 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
3.3 Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
3.4 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Exemplar Logistics Limited
Flat B 20/F, Tower B, Billion Centre 1 Wang Kwong Road, Kowloon Bay Hong Kong
logistics@exemplar-holdings.com